{"id":1867,"date":"2023-07-25T19:12:38","date_gmt":"2023-07-25T19:12:38","guid":{"rendered":"https:\/\/golden-outlet.de\/?page_id=1867"},"modified":"2026-09-16T07:26:26","modified_gmt":"2026-09-15T17:26:26","slug":"livrare-fara-taxa","status":"publish","type":"page","link":"https:\/\/golden-outlet.de\/ro\/versand-ruckgabe\/","title":{"rendered":"Livrare \u0219i retur"},"content":{"rendered":"
\n

Informatii despre livrare, returnari si retururi pentru clienti persoane fizice.<\/p>\n

C\u00e2nd va fi trimis\u0103 comanda mea?<\/h2>\n

Livr\u0103m comanda dumneavoastr\u0103 \u00een termen de 1 p\u00e2n\u0103 la 3 zile lucr\u0103toare de la primirea pl\u0103\u021bii integrale. Dac\u0103 bara de notificare de pe marginea superioar\u0103 a comenzii men\u021bioneaz\u0103 o dat\u0103 de expediere diferit\u0103, aceasta este data anun\u021bat\u0103.<\/p>\n

Perioada de expediere desemneaz\u0103 perioada p\u00e2n\u0103 la livrarea c\u0103tre furnizorul de servicii de expediere. Durata ulterioar\u0103 a livr\u0103rii depinde de \u021bara de destina\u021bie \u0219i de tipul de expediere ales.<\/p>\n

Costuri de transport \u0219i urm\u0103rirea tranzitului<\/h2>\n

Formelele de livrare \u0219i costurile de transport disponibile pentru adresa dvs. de livrare sunt afi\u0219ate \u00een timpul procesului de comand\u0103. Dup\u0103 expediere, ve\u021bi primi datele de urm\u0103rire a trimiterii.<\/p>\n

\u00cenainte de a finaliza comanda, v\u0103 rug\u0103m s\u0103 verifica\u021bi adresa de livrare. Dac\u0103 dup\u0103 aceea observa\u021bi o eroare, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi c\u00e2t mai cur\u00e2nd posibil, indic\u00e2nd num\u0103rul comenzii.<\/p>\n

Livr\u0103ri \u00een afara UE<\/h2>\n

Exist\u0103 taxe de import incluse sau nu depinde de oferta de livrare specificat\u0103 pentru comanda dumneavoastr\u0103. \u00cen cazul livr\u0103rilor oferite explicit sub form\u0103 de DDP, taxele de import corespunz\u0103toare sunt incluse. \u00cen caz contrar, pot ap\u0103rea taxe suplimentare, taxe vamale sau taxe de import. V\u0103 rug\u0103m s\u0103 consulta\u021bi informa\u021biile \u00eenainte de finalizarea comenzii.<\/p>\n

Returnare \u0219i retragere<\/h2>\n

\u00cen cazul cump\u0103r\u0103rilor online, consumatorii au, \u00een principiu, dreptul legal la anulare \u00een termen de 14 zile. Detaliile privind termenul, modalitatea de declarare a anul\u0103rii \u0219i consecin\u021bele acestuia sunt prezentate \u00een documentul nostru de informare. Informa\u021bii privind dreptul de retragere<\/a>.<\/p>\n

Folosi\u021bi \u00cenregistrare retur<\/a> sau scrie\u021bi la contact@golden-outlet.de<\/a>.<\/p>\n

Returnarea automat\u0103 este posibil\u0103 dac\u0103 au trecut mai pu\u021bin de 14 zile de la confirmarea expedierii. Dup\u0103 14 zile, solicitarea este anulat\u0103 automat. Dac\u0103 data expedierii nu poate fi confirmat\u0103 cu certitudine, nu este posibil\u0103 aprobarea automat\u0103.<\/p>\n

Dreptul dumneavoastr\u0103 legal de retragere \u00eencepe, \u00een principiu, odat\u0103 cu primirea m\u0103rfii \u0219i r\u0103m\u00e2ne neafectat de aceasta. Pute\u021bi trimite o notificare de retragere, independent de formularul online, prin e-mail la contact@golden-outlet.de<\/a> explica. Detalii g\u0103si\u021bi \u00een Informa\u021bii privind dreptul de retragere<\/a>.<\/p>\n

\u00cenregistrare retur<\/h2>\n

Confirm\u0103-\u021bi comanda \u00een Formular de returnare<\/a> \u0219i selecta\u021bi articolele \u0219i cantit\u0103\u021bile. Dup\u0103 verificarea reu\u0219it\u0103, ve\u021bi primi adresa de returnare \u0219i instruc\u021biuni \u00een confirmarea personal\u0103.<\/p>\n

    \n
  1. \u00cen formularul de returnare, selecta\u021bi articolele \u0219i cantit\u0103\u021bile dorite.<\/li>\n
  2. Ambala\u021bi bunurile cu aten\u021bie \u0219i include\u021bi accesoriile disponibile.<\/li>\n
  3. Introduce\u021bi un \u0219tift cu num\u0103rul comenzii \u0219i num\u0103rul returului \u00een colet.<\/li>\n
  4. Trimite\u021bi coletul la adresa din confirmarea returului acceptat\u0103 \u0219i p\u0103stra\u021bi dovada livr\u0103rii.<\/li>\n<\/ol>\n

    Ace\u0219tia suport\u0103 costurile de returnare. Drepturile legale \u00een cazul unei livr\u0103ri defectuoase sau gre\u0219ite r\u0103m\u00e2n neschimbate. O schimbare direct\u0103 a produsului nu este posibil\u0103. V\u0103 rug\u0103m s\u0103 comanda\u021bi produsul dorit din nou.<\/p>\n

    Dup\u0103 primire, verific\u0103m articolele returnate \u0219i proces\u0103m rambursarea. Termenii legal\u0103\u021bi pentru rambursare \u0219i dovada trimiterii r\u0103m\u00e2n valabile. Eliberarea return\u0103rii nu declan\u0219eaz\u0103 \u00eenc\u0103 nici o plat\u0103 sau emiterea unui voucher.<\/p>\n

    V\u0103 rug\u0103m s\u0103 \u00eempacheta\u021bi bunul cu grij\u0103 \u0219i s\u0103 include\u021bi accesoriile furnizate. Originea ambalajului nu este o condi\u021bie pentru dreptul de retragere legal. V\u0103 rug\u0103m s\u0103 verifica\u021bi \u0219i s\u0103 \u00eencerca\u021bi bunul doar \u00een m\u0103sura necesar\u0103 pentru a stabili calitatea, caracteristicile \u0219i func\u021bionarea acestuia.<\/p>\n

    Costuri de returnare<\/h2>\n

    \u00cen cazul unei retrageri legale, v\u0103 suntem obliga\u021bi s\u0103 suporta\u021bi costurile directe de returnare, cu condi\u021bia s\u0103 fi\u021bi informa\u021bi \u00een mod corespunz\u0103tor \u00een acest sens \u00eenainte de cump\u0103rare. Drepturile voastre legale \u0219i regulile legale privind plata costurilor \u00een cazul unei livr\u0103ri defectuoase sau inexacte r\u0103m\u00e2n neschimbate.<\/p>\n

    Articole deteriorate, lips\u0103 sau livrate gre\u0219it<\/h2>\n

    V\u0103 rug\u0103m s\u0103 ne contacta\u021bi cu num\u0103rul comenzii \u0219i o descriere a problemei. Fotografii ale articolului, ambalajului \u0219i etichetei de expediere ajut\u0103 la examinarea situa\u021biei. Vom discuta cu dumneavoastr\u0103 despre continuare. Drepturile dumneavoastr\u0103 legale privind defectele r\u0103m\u00e2n neschimbate.<\/p>\n

    Ramburs\u0103ri sub form\u0103 de bonuri cadou<\/h2>\n

    \u00cen cazul return\u0103rilor, oferim rambursarea sub forma unui cupon cadou digital Golden Outlet. Codul este transmis prin e-mail \u0219i poate fi utilizat pe golden-outlet.de pentru achizi\u021bii ulterioare. Soldul r\u0103mas r\u0103m\u00e2ne disponibil pe acela\u0219i cod. \u00cen cazul unei pl\u0103\u021bi cu un voucher cadou, rambursarea va fi creditat\u0103 pe voucherul utilizat.<\/p>\n

    \u00cen cazul ramburs\u0103rilor prev\u0103zute de lege, utiliz\u0103m acela\u0219i mijloc de plat\u0103 folosit ini\u021bial. Dac\u0103 a\u021bi efectuat plata \u00eentr-un alt mod, rambursarea sub form\u0103 de cupon cadou este posibil\u0103 numai cu acordul dvs. expres \u0219i voluntar. \u00cen lipsa acestui acord, drepturile dvs. legale la rambursare r\u0103m\u00e2n valabile.<\/p>\n

    Contact cu serviciul de clien\u021bi<\/a><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

    Informa\u021bii despre livrare, retururi \u0219i ramburs\u0103ri pentru clien\u021bii particulari. C\u00e2nd va fi expediat\u0103 comanda mea? Comenzile sunt expediate \u00een termen de 1<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-1867","page","type-page","status-publish","hentry"],"yoast_head":"\nVersand & R\u00fcckgabe - Golden-Outlet.de<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/golden-outlet.de\/ro\/livrare-fara-taxa\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Versand & R\u00fcckgabe - Golden-Outlet.de\" \/>\n<meta property=\"og:description\" content=\"Informationen zu Versand, R\u00fccksendungen und Erstattungen f\u00fcr Privatkunden. Wann wird meine Bestellung versendet? 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