{"id":1867,"date":"2023-07-25T19:12:38","date_gmt":"2023-07-25T19:12:38","guid":{"rendered":"https:\/\/golden-outlet.de\/?page_id=1867"},"modified":"2026-09-16T07:26:26","modified_gmt":"2026-09-15T17:26:26","slug":"doprava-a-vratenie-tovaru","status":"publish","type":"page","link":"https:\/\/golden-outlet.de\/sk\/versand-ruckgabe\/","title":{"rendered":"Doprava a vr\u00e1tenie tovaru"},"content":{"rendered":"
\n

Inform\u00e1cie o doprave, vr\u00e1ten\u00ed tovaru a refund\u00e1ci\u00e1ch pre s\u00fakromn\u00fdch z\u00e1kazn\u00edkov.<\/p>\n

Kedy bude moja objedn\u00e1vka odoslan\u00e1?<\/h2>\n

Va\u0161u objedn\u00e1vku expedujeme do 1 a\u017e 3 kalend\u00e1rnych dn\u00ed od prijetia \u00faplnej platby. Ak je v informa\u010dnom paneli v hornej \u010dasti str\u00e1nky pre va\u0161u objedn\u00e1vku uveden\u00fd in\u00fd term\u00edn dodania, plat\u00ed tento ozn\u00e1men\u00fd term\u00edn.<\/p>\n

Dodacia lehota ozna\u010duje \u010das do odovzdania prepravnej slu\u017ebe. N\u00e1sledn\u00e1 doba doru\u010denia z\u00e1vis\u00ed od cie\u013eovej krajiny a zvolen\u00e9ho sp\u00f4sobu dopravy.<\/p>\n

Po\u0161tovn\u00e9 a sledovanie z\u00e1sielok<\/h2>\n

Sp\u00f4soby dopravy a n\u00e1klady na dopravu dostupn\u00e9 pre va\u0161u dodaciu adresu sa zobrazia v pokladni pred dokon\u010den\u00edm objedn\u00e1vky. Po odoslan\u00ed dostanete \u00fadaje o sledovan\u00ed va\u0161ej z\u00e1sielky.<\/p>\n

Pred dokon\u010den\u00edm objedn\u00e1vky si, pros\u00edm, skontrolujte svoju dodaciu adresu. Ak si nesk\u00f4r v\u0161imnete chybu, kontaktujte n\u00e1s \u010do najsk\u00f4r s \u010d\u00edslom va\u0161ej objedn\u00e1vky.<\/p>\n

Dod\u00e1vki mimo E\u00da<\/h2>\n

To, \u010di s\u00fa dovozn\u00e9 dane zahrnut\u00e9, z\u00e1vis\u00ed od prepravnej ponuky uvedenej pre va\u0161u objedn\u00e1vku. V pr\u00edpade dod\u00e1vok v\u00fdslovne pon\u00faknut\u00fdch ako DDP s\u00fa pr\u00edslu\u0161n\u00e9 dovozn\u00e9 dane zahrnut\u00e9. V opa\u010dnom pr\u00edpade m\u00f4\u017eu vznikn\u00fa\u0165 dodato\u010dn\u00e9 clo, dane alebo dovozn\u00e9 poplatky. Venujte pozornos\u0165 t\u00fdmto \u00fadajom pred dokon\u010den\u00edm va\u0161ej objedn\u00e1vky.<\/p>\n

Vr\u00e1tenie tovaru a odst\u00fapenie od zmluvy<\/h2>\n

Spotrebitelia maj\u00fa pri online n\u00e1kupoch zo z\u00e1kona pr\u00e1vo na odst\u00fapenie od zmluvy v lehote 14 dn\u00ed. Podrobnosti o lehote, vyhl\u00e1sen\u00ed o odst\u00fapen\u00ed od zmluvy a d\u00f4sledkoch n\u00e1jdete v na\u0161ej Pou\u010denie o uplatnen\u00ed pr\u00e1va na odst\u00fapenie od zmluvy<\/a>.<\/p>\n

Pou\u017eite Registrova\u0165 vr\u00e1tenie tovaru<\/a> alebo nap\u00ed\u0161te na contact@golden-outlet.de<\/a>.<\/p>\n

Automatick\u00e9 vr\u00e1tenie je mo\u017en\u00e9, ak od potvrden\u00e9ho odoslania ubehlo menej ako 14 dn\u00ed. Po 14 d\u0148och bude \u017eiados\u0165 automaticky zru\u0161en\u00e1. Ak sa d\u00e1tum odoslania ned\u00e1 jednozna\u010dne potvrdi\u0165, automatick\u00e9 schv\u00e1lenie nie je mo\u017en\u00e9.<\/p>\n

Va\u0161e z\u00e1konn\u00e9 pr\u00e1vo na odst\u00fapenie od zmluvy za\u010d\u00edna spravidla plyn\u00fa\u0165 prijat\u00edm tovaru a zost\u00e1va n\u00edm nedotknut\u00e9. Odst\u00fapenie od zmluvy m\u00f4\u017eete bez oh\u013eadu na online formul\u00e1r vykona\u0165 e-mailom na adrese contact@golden-outlet.de<\/a> vysvetli\u0165. Podrobnosti n\u00e1jdete v Pou\u010denie o uplatnen\u00ed pr\u00e1va na odst\u00fapenie od zmluvy<\/a>.<\/p>\n

Registrova\u0165 vr\u00e1tenie tovaru<\/h2>\n

Potvr\u010fte svoju objedn\u00e1vku v Formul\u00e1r na vr\u00e1tenie tovaru<\/a> a vyberte polo\u017eky a mno\u017estv\u00e1. Po \u00faspe\u0161nej kontrole dostanete adresu na vr\u00e1tenie tovaru a pokyny vo va\u0161om osobnom potvrden\u00ed.<\/p>\n

    \n
  1. Vo formul\u00e1ri na vr\u00e1tenie tovaru vyberte polo\u017eky a mno\u017estv\u00e1.<\/li>\n
  2. Zabali\u0165 tovar starostlivo a prilo\u017ei\u0165 pr\u00edpadn\u00e9 pr\u00edslu\u0161enstvo.<\/li>\n
  3. Vlo\u017ete do bal\u00edka l\u00edstok s va\u0161\u00edm \u010d\u00edslom objedn\u00e1vky a \u010d\u00edslom vr\u00e1tenia tovaru.<\/li>\n
  4. Po\u0161lite bal\u00edk na adresu uveden\u00fa vo va\u0161om potvrden\u00ed o vr\u00e1ten\u00ed tovaru a uschovajte si podac\u00ed l\u00edstok.<\/li>\n<\/ol>\n

    N\u00e1klady na vr\u00e1tenie tovaru zn\u00e1\u0161ate vy. Z\u00e1konn\u00e9 n\u00e1roky v pr\u00edpade chybn\u00e9ho alebo nespr\u00e1vne doru\u010den\u00e9ho tovaru zost\u00e1vaj\u00fa nedotknut\u00e9. Priama v\u00fdmena nie je mo\u017en\u00e1. Po\u017eadovan\u00fd tovar si pros\u00edm objednajte znova.<\/p>\n

    Po prijat\u00ed skontrolujeme vr\u00e1ten\u00fd tovar a spracujeme vr\u00e1tenie pe\u0148az\u00ed. Z\u00e1konn\u00e9 lehoty na vr\u00e1tenie pe\u0148az\u00ed a doklad o odoslan\u00ed zost\u00e1vaj\u00fa rozhoduj\u00face. Schv\u00e1lenie vr\u00e1tenia tovaru e\u0161te neznamen\u00e1 vyplatenie pe\u0148az\u00ed ani vydanie pouk\u00e1\u017eky.<\/p>\n

    Tovar pros\u00edm starostlivo zabalte a prilo\u017ete pr\u00edpadn\u00e9 pr\u00edslu\u0161enstvo. Origin\u00e1lny obal nie je podmienkou pre uplatnenie z\u00e1konn\u00e9ho pr\u00e1va na odst\u00fapenie od zmluvy. Tovar skontrolujte a vysk\u00fa\u0161ajte iba v rozsahu, ktor\u00fd je nevyhnutn\u00fd na zistenie jeho povahy, vlastnost\u00ed a funk\u010dnosti.<\/p>\n

    N\u00e1klady na vr\u00e1tenie tovaru<\/h2>\n

    Pri z\u00e1konnom odst\u00fapen\u00ed od zmluvy zn\u00e1\u0161ate priame n\u00e1klady na vr\u00e1tenie tovaru, pokia\u013e ste o tom boli pred n\u00e1kupom riadne informovan\u00ed. Va\u0161e z\u00e1konn\u00e9 pr\u00e1va a z\u00e1konn\u00e9 pravidl\u00e1 o zn\u00e1\u0161an\u00ed n\u00e1kladov v pr\u00edpade chybn\u00e9ho alebo nespr\u00e1vne dodan\u00e9ho tovaru zost\u00e1vaj\u00fa nedotknut\u00e9.<\/p>\n

    Po\u0161koden\u00e9, ch\u00fdbaj\u00face alebo nespr\u00e1vne dodan\u00e9 polo\u017eky<\/h2>\n

    Nap\u00ed\u0161te n\u00e1m s \u010d\u00edslom va\u0161ej objedn\u00e1vky a popisom probl\u00e9mu. Fotografie tovaru, obalu a prepravn\u00e9ho \u0161t\u00edtku pom\u00f4\u017eu pri pos\u00faden\u00ed. \u010eal\u0161\u00ed postup s vami prediskutujeme zost\u00e1va nedotknut\u00e9. Va\u0161e z\u00e1konn\u00e9 pr\u00e1va v pr\u00edpade ch\u00fdb zost\u00e1vaj\u00fa nedotknut\u00e9.<\/p>\n

    N\u00e1hrady vo forme dar\u010dekovej pouk\u00e1\u017eky<\/h2>\n

    Pri vr\u00e1ti\u0165 tovar pon\u00fakame refund\u00e1ciu vo forme digit\u00e1lnej dar\u010dekovej pouk\u00e1\u017eky v hodnote Golden Outlet. K\u00f3d v\u00e1m doru\u010d\u00edme e-mailom a m\u00f4\u017eete ho pou\u017ei\u0165 na \u010fal\u0161ie n\u00e1kupy na str\u00e1nke golden-outlet.de. Zostatok zost\u00e1va k dispoz\u00edcii na tom istom k\u00f3de. V pr\u00edpade platby dar\u010dekovou pouk\u00e1\u017ekou bude refund\u00e1cia prip\u00edsan\u00e1 na pou\u017eit\u00fd poukaz.<\/p>\n

    Pri z\u00e1konom po\u017eadovan\u00fdch vr\u00e1teniach pe\u0148az\u00ed pou\u017eijeme p\u00f4vodn\u00fd platobn\u00fd prostriedok. Ak ste platili inak, vr\u00e1tenie pe\u0148az\u00ed formou dar\u010dekovej pouk\u00e1\u017eky je mo\u017en\u00e9 len s va\u0161\u00edm v\u00fdslovn\u00fdm, dobrovo\u013en\u00fdm s\u00fahlasom. Bez tohto s\u00fahlasu zost\u00e1vaj\u00fa va\u0161e z\u00e1konn\u00e9 n\u00e1roky na vr\u00e1tenie pe\u0148az\u00ed nedotknut\u00e9.<\/p>\n

    Kontaktujte z\u00e1kazn\u00edcky servis<\/a><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

    Inform\u00e1cie o doprave, vr\u00e1ten\u00ed tovaru a refund\u00e1ci\u00e1ch pre s\u00fakromn\u00fdch z\u00e1kazn\u00edkov. Kedy bude moja objedn\u00e1vka odoslan\u00e1? Va\u0161u objedn\u00e1vku odo\u0161leme do 1<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-1867","page","type-page","status-publish","hentry"],"yoast_head":"\nVersand & R\u00fcckgabe - Golden-Outlet.de<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/golden-outlet.de\/sk\/doprava-a-vratenie-tovaru\/\" \/>\n<meta property=\"og:locale\" content=\"sk_SK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Versand & R\u00fcckgabe - Golden-Outlet.de\" \/>\n<meta property=\"og:description\" content=\"Informationen zu Versand, R\u00fccksendungen und Erstattungen f\u00fcr Privatkunden. Wann wird meine Bestellung versendet? 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